Diagnosis of Organizational Culture of Healthcare Entities in Poland (2024)
Purpose: The aim of the research presented in the article was to determine the dominant type of organizational culture in healthcare entities in Poland and to indicate the differences between the current and the desired cultural profile of these organizations. Design/methodology/approach: In order to diagnose the organizational culture of healthcare entities, the competing values model developed by Kim S. Cameron and Robert E. Quinn was used. The OCAI (Organizational Culture Assessment Instrument) questionnaire was used in the research. Findings: Based on the results of research conducted in 2023 on a sample of 85 healthcare entities (responses were obtained from 372 respondents - employees and management staff of healthcare entities) we identified a gap between the current and desired cultural profiles of these organizations. Research limitations/implications: Research limitations are primarily related to the use of the competing values model in the study of the organizational culture of public organizations. For this reason, there is a noticeable need to develop a tool dedicated to entities operating in the public sphere, taking into account their specificity. Practical implications: Understanding cultural processes and identifying the existing and expected organizational culture is of great importance for improving management processes and is very useful for the process of implementing changes and introducing innovations. Originality/value: The article presents original research results. They constitute important information for management staff who want to take action to develop an optimal organizational culture for the organization.
Keywords: nauki o polityce i administracji